As you will be aware your rent will be increasing from 6th April 2020; those of you who pay by Direct Debit will be receiving a letter in the next few weeks advising of your new monthly payment. We are asking you not to contact us regarding this letter, unless your query is urgent, as we are experiencing an unusually high volume of calls at this time and we need to ensure that we assist our most vulnerable customers as a priority.
If you are in receipt of Universal Credit you still need to ensure that you update your rent details through your UC Journal and if you have received a letter regarding a change in your Housing Benefit in the last few weeks, please check that your new payment has the correct details.
Thank you for your help at this time.
Every council tenant must pay rent for their property. Rent is usually payable weekly and may include other regular or communal charges associated with the property. The Council will help tenants to claim any available assistance with paying their rent.
For more information on paying your rent and further details for tenants please view the web pages in this section.