Document Downloads: Benefits
The following documents are available for download. Documents in PDF format can be read using Adobe Reader.
MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
Available downloads
Application for Housing Benefit and Council Tax Benefit
Housing and Council Tax Benefit Application Form
Application for Housing Benefit and Council Tax Benefit
- File format:
(PDF) - Size: 731.75 KB
- Estimated download time: (56k = 1 mins 48 secs)
Notification of Changes of Circumstances
Notification of Changes of Circumstances for Benefits
Notification of Changes of Circumstances
- File format: (PDF)
- Size: 28.01 KB
- Estimated download time: (56k = 5 secs)
Housing Benefit - Appeals Leaflet
appeals leaflet for housing benefits
Housing Benefit - Appeals Leaflet
- File format: (PDF)
- Size: 1.22 MB
- Estimated download time: (56k = 3 mins 3 secs)
Landlord Consent form
landlord consent form for direct payment of housing benefit
- File format: (PDF)
- Size: 1.47 MB
- Estimated download time: (56k = 3 mins 41 secs)
Housing Benefits - BACS Form
housing benefits bacs form
- File format: (PDF)
- Size: 23.61 KB
- Estimated download time: (56k = 4 secs)
Local Housing Allowance procedures and flow charts
Local Housing Allowance procedures and flow charts
Local Housing Allowance procedures and flow charts
- File format: (PDF)
- Size: 111.85 KB
- Estimated download time: (56k = 17 secs)
Self Employed Earnings Form for Housing Benefit and Council Tax Benefit
self employed earnings form for housing benefit and council tax benefit
Self Employed Earnings form for Housing Benefit and Council Tax Benefit
- File format: (PDF)
- Size: 148.06 KB
- Estimated download time: (56k = 22 secs)
LHA (Local Housing Allowance) Calculation Form
Confirmation of local Housing Allowance rates covering the previous six months
LHA (Local Housing Allowance) Calculation Form
- File format: (PDF)
- Size: 33.51 KB
- Estimated download time: (56k = 5 secs)
Advice for Homeowners on Sale and Rent Back Scheme
benefit advice leaflet for homeowners on sale and rent back scheme
Advice for Homeowners on Sale and Rent Back Scheme
- File format: (PDF)
- Size: 157.99 KB
- Estimated download time: (56k = 24 secs)
Vulnerabilty Leaflet
vulnerability leaflet for direct payment of housing benefit
- File format: (PDF)
- Size: 20.36 KB
- Estimated download time: (56k = 3 secs)
Extended Payment Leaflet
Information leaflet explaining extended benefit payments for Housing and Council Tax Benefit
- File format: (PDF)
- Size: 205.45 KB
- Estimated download time: (56k = 31 secs)
Take-up Leaflet
take up leaflet
- File format: (PDF)
- Size: 557.65 KB
- Estimated download time: (56k = 1 mins 23 secs)
Applying for Tax Credits
tax credits take up leaflet
- File format: (PDF)
- Size: 1.16 MB
- Estimated download time: (56k = 2 mins 54 secs)
Thinking of going back to work
thinking of going back to work leaflet
Thinking of going back to work
- File format: (PDF)
- Size: 932.61 KB
- Estimated download time: (56k = 2 mins 17 secs)
Is your child ill or disabled
is your child ill or disabled
- File format: (PDF)
- Size: 979.03 KB
- Estimated download time: (56k = 2 mins 24 secs)
Are you or your partner disabled
leaflet giving advice if you or your partner are disabled
Are you or your partner disabled
- File format: (PDF)
- Size: 1.02 MB
- Estimated download time: (56k = 2 mins 35 secs)
Application for Discretionary Housing Payment
application form for discretionary housing payments
Application for Discretionary Housing Payment
- File format: (PDF)
- Size: 60.79 KB
- Estimated download time: (56k = 9 secs)
Benefit Customer Feedback Form
Our aim is to provide the highest standards of service to all our customers. Our leaflet explains what we do and outlines how we try to ensure our service meets your expectations.
We welcome feedback from our customers and to help us improve the service we provide please download, complete and return the Customer Charter form.
Your views will help shape the service we provide to all our customers.
Benefit Customer Feedback Form
- File format: (PDF)
- Size: 167.7 KB
- Estimated download time: (56k = 25 secs)
Part and Full Time Workers Earnings and Benefits Guide
Part and Full Time Workers Earnings and Benefits Guide
Part and Full Time Workers Earnings and Benefits Guide
- File format: (PDF)
- Size: 44.74 KB
- Estimated download time: (56k = 7 secs)
New Claims Benefit Performance Chart
Performance Chart illustrating recent performance for processing New Benefit Claims
New Claims Benefit Performance Chart
- File format: (PDF)
- Size: 29.34 KB
- Estimated download time: (56k = 5 secs)
Change in Circumstances Benefit Performance Chart
Performance Chart illustrating recent performance for processing Change in Circumstances for Housing Benefit
Change in Circumstances Benefit Performance Chart
- File format: (PDF)
- Size: 34.21 KB
- Estimated download time: (56k = 6 secs)
Reply to Letters and Faxes Benefit Performance Chart
Performance Chart illustrating recent performance for replying to Letters and Faxes for Housing Benefit
Reply to Letters and Faxes Benefit Performance Chart
- File format: (PDF)
- Size: 24.65 KB
- Estimated download time: (56k = 4 secs)
Benefit Appeals Performance Chart
Performance Chart illustrating recent performance for dealing with Benefit Appeals
Benefit Appeals Performance Chart
- File format: (PDF)
- Size: 22.15 KB
- Estimated download time: (56k = 4 secs)
Fast Track Benefit Performance Chart
Performance Chart illustrating recent performance for processing Fast Track Cases for Housing Benefit
Fast Track Benefit Performance Chart
- File format: (PDF)
- Size: 27.65 KB
- Estimated download time: (56k = 5 secs)
Consent and Authority to Disclose Form
Consent and Authority to Disclose Form used to provide personal details held by the benefit service to an authorised third party
Consent and Authority to Disclose Form
- File format: (PDF)
- Size: 219.83 KB
- Estimated download time: (56k = 33 secs)
Vulnerability Request Form
Vulnerability Request Form
- File format: (PDF)
- Size: 87.88 KB
- Estimated download time: (56k = 13 secs)
Landlord Direct Payment Form
Landlord Direct Payment Form
- File format: (PDF)
- Size: 88.5 KB
- Estimated download time: (56k = 13 secs)
Fast Track Changes in Circumstance
Leaflet for Fast Track Changes in Circumstance
Fast Track Changes in Circumstance
- File format: (PDF)
- Size: 27.75 KB
- Estimated download time: (56k = 5 secs)
Benefit Service Standards
Leaflet outlining Benefit Service Standards
- File format: (PDF)
- Size: 31.44 KB
- Estimated download time: (56k = 5 secs)
Benefit Carer's Leaflet
Benefit Carer's Information Leaflet
- File format: (PDF)
- Size: 201.86 KB
- Estimated download time: (56k = 30 secs)
Benefit Performance Dashboard
Performance charts in relation to our benefit service standards.
- File format: (PDF)
- Size: 96.44 KB
- Estimated download time: (56k = 15 secs)
Latest Benefit Newsletter
Housing Benefit Newsletter for landlords and tenants. 3rd Edition.
Housing Benefit Newsletter for landlords and tenants
- File format: (PDF)
- Size: 1.37 MB
- Estimated download time: (56k = 3 mins 26 secs)
Days to Process Fast Track Changes (Housing Benefits)
Performance Chart illustrating recent performance for processing Fast Track Changes for Housing Benefit
Days to Process Fast Track Changes Chart
- File format: (PDF)
- Size: 27.4 KB
- Estimated download time: (56k = 5 secs)
Basic Bank Account Leaflet
Information for Housing Benefit claimants on how to set up a Basic Bank Account
- File format: (PDF)
- Size: 788.01 KB
- Estimated download time: (56k = 1 mins 56 secs)
Renting rooms in someone's house
Information about renting a room in someone elses house (housing benefits)
Renting rooms in someone's house
- File format: (PDF)
- Size: 595.71 KB
- Estimated download time: (56k = 1 mins 29 secs)
A guide for resident landlords
A guide for residents who want to let rooms out in their home (Housing benefits)
A guide for resident landlords
- File format: (PDF)
- Size: 1.05 MB
- Estimated download time: (56k = 2 mins 38 secs)
Consultation Booklet LCTS
A booklet outlining the proposed Local Council Tax Support Scheme for Cannock Chase Council
- File format: (PDF)
- Size: 191.98 KB
- Estimated download time: (56k = 29 secs)
Consultation Questionnaire LCTS
Consultation Questionnaire for the proposed Local Council Tax Support Scheme
Consultation Questionnaire LCTS
- File format: (PDF)
- Size: 119.54 KB
- Estimated download time: (56k = 18 secs)
Discretionary Housing Payments Leaflet
A leaflet containing information on claiming discretionary housing payments
Discretionary Housing Payments Leaflet
- File format: (PDF)
- Size: 828.94 KB
- Estimated download time: (56k = 2 mins 2 secs)
Further Changes to Housing Benefit
Information on changes to housing benefit in relation to under occupancy
Further Changes to Housing Benefit
- File format: (PDF)
- Size: 670.75 KB
- Estimated download time: (56k = 1 mins 39 secs)
Housing Benefit and Renting out a spare room
Flyer giving information on Housing Benefit and Renting out a spare room
Housing Benefit and Renting out a spare room
- File format: (PDF)
- Size: 1.09 MB
- Estimated download time: (56k = 2 mins 44 secs)
What to do if you fall into rent arrears
Leaflet about what to do if you fall into rent arrears
What to do if you fall into rent arrears
- File format: (PDF)
- Size: 554.33 KB
- Estimated download time: (56k = 1 mins 23 secs)
How does additional income affect my benefit
Leaflet about how additional income affects benefit
How does additional income affect my benefit
- File format: (PDF)
- Size: 569.32 KB
- Estimated download time: (56k = 1 mins 24 secs)
Local Housing Allowance (LHA) from April 2013
New Local Housing Allowance (LHA) rates from April 2013
Local Housing Allowance (LHA) from April 2013
- File format: (PDF)
- Size: 32.62 KB
- Estimated download time: (56k = 5 secs)
Housing Benefit New Claim Fast Track Leaflet
Housing Benefit New Claim Fast Track Leaflet
Housing Benefit New Claim Fast Track Leaflet
- File format: (PDF)
- Size: 238.75 KB
- Estimated download time: (56k = 35 secs)
Under Occupancy of Social Housing Fact Sheet
Under Occupancy of Social Housing Fact Sheet
Under Occupancy of Social Housing Fact Sheet
- File format: (PDF)
- Size: 47.45 KB
- Estimated download time: (56k = 7 secs)
Qualifying Ages for State Pension Credit
Qualifying Ages for State Pension Credit
Qualifying Ages for State Pension Credit
- File format: (PDF)
- Size: 17.4 KB
- Estimated download time: (56k = 3 secs)
Local Council Tax Support Regulations
Local Council Tax Support Regulations
Local Council Tax Support Regulations
- File format: (PDF)
- Size: 1.2 MB
- Estimated download time: (56k = 3 mins 0 secs)
Personal Independence Payments / Disability Living Allowance....
A guide to Personal Independence Payments
Personal Independence Payments (PIP)
- File format: (PDF)
- Size: 56.99 KB
- Estimated download time: (56k = 9 secs)
Non Dependant Deductions - Working Age
Non Dependant Deductions - Working Age
Non Dependant Deductions - Working Age
- File format: (PDF)
- Size: 1.47 MB
- Estimated download time: (56k = 3 mins 41 secs)
Non Dependant Deductions - Pensionable Age (Benefits)
Non Dependant Deductions - Pensionable Age
Non Dependant Deductions - Pensionable Age
- File format: (PDF)
- Size: 1.49 MB
- Estimated download time: (56k = 3 mins 44 secs)
Social Fund Leaflet
Social Fund Leaflet
- File format: (PDF)
- Size: 270.01 KB
- Estimated download time: (56k = 40 secs)
Localised Council Tax Support factsheet
Localised Council Tax Support factsheet
Localised Council Tax Support factsheet
- File format: (PDF)
- Size: 103.6 KB
- Estimated download time: (56k = 16 secs)
Council Tax Reduction Scheme
A summary of the scheme for Pension Credit Age persons and the scheme for Working Age claimants
- File format: (PDF)
- Size: 359.43 KB
- Estimated download time: (56k = 53 secs)