Benefits

Our Mission Statement

.....Cannock Chase Council's benefit service aims to meet the needs of the community by providing a secure and efficient service that is accessible to all, where the right benefit is paid at the right time and a service that contributes positively to the overall welfare of the community.....

• The Department for Work and Pensions national figures for October to December 2012 confirms Cannock Chase as the quickest authority in Staffordshire at processing new claims at an average of 10 days, the 6th quickest authority nationally and 13 days quicker than the national average. Changes in circumstances were processed at an average of 5 days which is the 2nd quickest in Staffordshire and 7 days quicker than the national average. Our latest performance is available here.

• It has never been easier to report a change in circumstances by using our on line form.  So long as you provide all the information we need, we guarantee to re-assess your claim within 2 working days, to report a change in circumstances click here.
  

• Welfare Reform - From 1st April 2013 there are some significant changes in the way Housing and Council Tax Benefit is calculated.  For more information about these changes please click here.

• Local Housing Rates from April 2013 have just been released, click here for more information.

• STOP PRESS......The Benefit Cap has been delayed until September 2013.  For further information click here.