Your Waste & Recycling Service
Frequently Asked Questions about your new recycling service
Why are we introducing a blue bin for recycling?
During 2009 a trial using blue bins was carried out in certain areas of the district. Households taking part in the trial said they found it more convenient to put items in a bin than the blue box and bags currently used.
When will I receive my new blue bin?
For more information please see our Update page.
No. We are not making any changes to collection days. Wheel your bin out on the same day you would have put your blue box out. If you have a "pull out" service for your blue box this service will be provided for your blue bin.
What can I put in my blue bin?
Exactly what you put in your blue box and bags, there is no need to separate items out - it can all go in the same bin. Recyclable items should be put into the bin loose and not in bags
What if I think my blue bin is the wrong size for my household?
If you think you need a different sized blue bin due to the number of people in your household you can request an assessment by emailing wasteservices@cannockchasedc.gov.uk or contact us on (01543)462621 . But try your blue bin first for size. We will contact you regarding your assessment at the end of September.
Did you know... only a small amount of your council tax goes towards waste collection?
The council has to pay a landfill tax for all the waste it does not recycle and that tax is set to rise considerably in the years ahead. By recycling more we are helping keep our costs down, as well as helping our environment.
Do items need to be cleaned out?
Please continue to rinse items out. When sorted these items can be stored for a number of days before being reprocessed, rinsing items out prevents odours.
If the wrong items are placed in the blue bin will the contactor still take them? If not, will contractor inform the household why the bin has been left?
If a bin contains the wrong items then the bin will not be emptied, the contractor will leave a tag on the bin to explain why the bin has been left. For confirmation on the items the Cannock Chase Council can recycle from the kerbside place refer to information booklet, our website or phone on (01543) 462621.
Can I share with my neighbour if space is limited?
Yes, you can share bins with neighbours with their agreement
Where do I leave my bin front or back?
All bins (Green, Blue & Brown) will be collected from where your green bin is collected from at the present time
Can I use plastic wheelie bin liners in my blue bin?
Our contractor has stated that these are not acceptable due to their size which have in the past damaged machinery at the sorting plant and also the potential that customers will tie the bag at the top on collection day and the crews will not be able to check the bin for any visible contaminants. Any bins found to have liners will be tagged with instructions and left until the next collection.