Noise Nuisance

If your approach fails to solve the problem or you decide that you do not want to discuss the matter with your neighbours, you should contact;

Environmental Health
Civic Centre,
Beecroft Road,
Cannock,
Staffs, WS11 1BG
Tel: 01543 462621
Fax: 01543 464213
Email: environmentalhealth@cannockchasedc.gov.uk

 

An Officer will then visit you and explain the legislation and procedures that can be taken to resolve the problem. Your complaint will be treated in confidence and your identity will not be given to the person you are complaining about, although he/she may guess who has complained.

 

An essential part of the procedure involves the keeping of accurate records when the problem occurs and how it affects you. Please be aware that immediate solutions to the problems of noise are rarely available.

 

A legal Notice may be served on the person or persons causing a statutory noise nuisance. If the Notice is appealed against or not complied with, you and other complainants may need to attend a Magistrates' court. Only at this stage can the person who is causing the noise become aware of who has complained.

 

If you decide not to involve the Council, the Environmental Protection Act 1990 allows for an individual to take their own action through the Courts and an Officer from the Council can give you information on how you may lodge a complaint that way.