What do you make of Council communications?
Published on Monday 23rd July 2012
Cannock Chase Council is asking local people for their views on how the Council communicates as it looks to constantly improve in this area.
The second annual communications survey was launched on 23rd July and will run until 31st August.
Click here to complete the short survey.
The survey asks for opinions on the methods currently used by the Council to share information with residents, covering everything from posters, leaflets, the Council's website, social media and more.
The findings of the survey will help the Council to make sure that communications are as effective as possible and are shaped to residents' needs.
Views that were given in the first communications survey in 2011 directly informed a communications improvement plan, which made a number of improvements including changes to the Council magazine Chase Matters, increased use of the web and social media, and increasing the amount of information sent to the media.
Cllr Dennis Dixon, Cannock Chase Council Corporate Improvement Leader, said: "We want to continually improve the way we communicate with residents and let them know about Council news and information. The way this is done is changing rapidly, with social media sites like Twitter and Facebook, as well as hi-tech mobile phones, offering new ways to communicate. It's important we consider the views of residents and their preferences when planning our communications.
"Responses last year directly resulted in many improvements and 12 months on we'd like to know how we're doing and how we can continue to improve."