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Environmental Health

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  1. Home
  2. Residents
  3. Environmental Health
  4. Environmental Protection
  5. Stray Dogs / Dog Warden Service

Stray Dogs / Dog Warden Service

The Council has a legal obligation to deal with stray dogs in the district. The Dog Control Service is currently provided by an external contract Dog Warden who will only collect stray dogs that have been contained. Unfortunately, the Council is no longer able to send officers to search for roaming stray dogs.  

The Council’s Environmental Health Department will help you if you lose your dog, but please reduce the chance of your dog becoming lost by following the guidance below :- 
•    Ensure your dog can be identified with your name and address / telephone number on a collar and tag
•    Make sure your dog is microchipped with the details of ownership  and ensure  this information is up to date
•    Keep your dog it under your control when exercising it
•    Check your property to make sure your dog cannot escape. Repair fences and close/lock gates.

The Control of Dogs Order 1992 requires dogs whilst on a public highway or in a public place, to wear a collar with sufficient identification of the owner inscribed on it and that failure to comply with this Order may lead to legal proceedings in the Magistrates’ Court and a fine of up to £1000.
The Microchipping of Dogs (England) Regulations 2015 requires all dogs which are older than 8 weeks to be microchipped and registered to an approved database unless they are a certified working dog for the purposes of section 6(3) of the Animal Welfare Act 2006 or otherwise exempted from the microchipping requirement by a vet for certified health reasons

REMEMBER stray dogs can be a danger in traffic and a nuisance to people.Download the “Your Dog Your Responsibility” leaflet. (create hyperlink)  

Contact details
Normal office hours – 01543 462621 (Monday - Thursday – 9.00am - 5pm and Friday 9.00am - 4.00 pm) 

01543 462621 (during normal office hours) or by email at environmentalhealth@cannockchasedc.gov.uk to arrange collection by the dog warden

For further information on Dog fouling please follow this link

Straying Dogs / What is classed a stray dog?

The term “stray” refers to any dog which is not accompanied by an owner or other person with responsibility for that dog in a public place.
This applies regardless of whether the dog carries identification or wears a collar.
The first time a dog is caught straying, the dog warden will try to trace the owners and return it.
Where it is not possible to find the owner or in cases of persistent roaming the dog will be taken to the Kennels used by the Council where it will be kept safely for up to eight days.

Any complaints about a stray dog will be responded to as quickly as possible. The collection service will generally be asked to deal with the complaint within one hour of the complaint being receivedproviding the dog can be retained by the finder pending collection

The Dog Warden will act in the strictest confidentiality and keep you informed about what they are doing.

I've seen a stray dog / found a stray dog and taken it home

If the dog is wearing a collar and tag giving details of the owner's name and address, if possible, you should return the dog otherwise you can contact the Council on 01543 462621 (during normal office hours) or by email at environmentalhealth@cannockchasedc.gov.uk to arrange collection by the dog warden. The more details you can provide when reporting will help us to successfully return the dog to its owner.

The dog warden will arrange to collect the stray dog at a time that is convenient to you.

Stray dogs can be reported to the Out of Hours Control Centre on 01543 574480, but unfortunately we are only able to collect the stray dogs up to 4pm on weekdays.

We are no longer able to provide a collection service at the weekend or on Bank Holidays.

 Outside of normal office hours the Contact Centre will record your details and you will be contacted on the next working day to arrange a convenient time for collection, if you have been able to keep the dog secure until it can be collected.

Stray dogs can only be collected from an identifiable premises or place, help us by tethering the dog or securing in a garden.

Alternatively you may take a stray dog directly to the reception kennels if you decide not to wait for the dog warden to collect the dog.


Our reception kennels is Birmingham Dogs Home “Sunnyside” Dark Lane Cross Green, Wolverhampton, WV10 7PN (Tel. No. 01902 790618)

Opening hours: 9am – 4.45pm Monday to Friday and 11am to 4.45pm on Saturday.

If you wish to keep a stray dog you are legally required to notify Environmental Health. You will be asked to sign a form agreeing to keep the dog for a minimum of one month, unless claimed by the original owner.  If, within this time you decide are you no longer able to keep the dog it must be handed over to the dog warden. You must not give the dog to family or friends because in the case of a dog being retained by the finder, the dog legally remains 'found property' and the original owner can reclaim it at any time. Therefore, the dog never truly becomes the property of the finder. 

I have lost my dog - what should I do?

You should contact the Council on 01543-462621 or by email at environmentalhealth@cannockchasedc.gov.uk as soon as possible to report that your dog is missing. You will need to give as many details as possible such as:

•    Where and when the dog was last seen?
•    What colour, size, breed and sex is it? 
•    Is it tagged or micro chipped?
•    Your name address and contact details

Dogs have been known to stray a considerable distance from home so we advise that you make enquiries at neighbouring councils.
Stafford                      Tel : 01785 619402 
South Stafford            Tel : 01902 696000
Lichfield                     Tel : 01543 308725
Walsall                        Tel : 01922 653030
Wolverhampton           Tel : 01902 551155

If your dog has been seized by the Council's dog warden it will have been taken to:-

Birmingham Dogs Home,

Sunnyside,

Dark Lane

Cross Green,

Wolverhampton,

WV10 7PN

Tel. No. 01902 790618

Dangerous or banned dogs

The Police are responsible for taking action where dogs are dangerously out of control and for the keeping of illegal breeds of dog.
A dog is dangerously out of control if “a dog injures a person or behaves in a way that makes a person worried that it might injure them”.
Report directly to Staffordshire Police (dangerous and banned dogs) telephone 101.

What is a Dog Control Order? / Penalties

This is an Order made by a Council under Section 55 of the Clean Neighbourhoods and Environment Act 2005 to control activities of dogs . Cannock Chasee District Council has made two Orders which are currently in force:- 
1)    The Fouling of Land by Dogs (Cannock Chase) Order 2009
The effect of the Order is to make it an offence for a person, who is in charge of a dog when it fouls on relevant land, to fail to remove the faeces from the land forthwith, unless that person has a reasonable excuse for failing to do so, or if the owner, occupier or other person having control of the land, has consented to that person failing to do so.
The Order does not apply to a person registered as blind under section 29 of the National Assistance Act 1948, or in respect of a dog provided by a prescribed charity and upon which a person relies for assistance due to a disability which affects his mobility, manual dexterity, physical co-ordination or ability to lift, carry or otherwise move everyday objects.
This Order will apply to all land, within the District of Cannock Chase, which is open to the air and to which the public are entitled or permitted to have access (with or without payment).
2)    The Dogs on Leads (Cannock Chase) Order 2009 
All dogs must be kept on a lead on a road, which includes all carriageways and adjoining footpath verges within 3 metres of such carriageways 

Penalties
Any person in charge of a dog who does not clean up the mess, or fails to keep a dog on a lead on a road, will be issued with a £75 Fixed Penalty Notice or be liable to prosecution and may be fined up to £1,000 on conviction.

Copies of the Orders are available for inspection at the Council Offices, Civic Centre, Beecroft Road, Cannock., WS11 1BG. Alternatively you can download them as below.

Dog Fouling Order

Dogs on Leads Order

Reclaiming your dog

Dogs may only be reclaimed from the kennels during the following hours 9.00am – 5.45pm Monday-Saturday. Please ring the kennels first to arrange collection

Please note the Kennels is not open on a Sunday or Bank Holiday Sunday, during weekends and evenings.

To reclaim your dog a statutory release fee of £25 is payable to Cannock Chase District Council plus any kennelling and vet’s fees incurred in looking after your dog, payable directly to the kennels.
Payment by cash or cheque directly to the kennels on collection.

What happens if I do not collect my dog within 8 days?
Seized dogs are taken to the kennels immediately and are kept for 8 days, after which time the former owner no longer has any ownership rights to the dog and attempts will be made to re-home stray dogs wherever possible, otherwise it may be put down.

My dog got out of the house by accident - it wasn't straying!
Any dog found wandering unaccompanied in a public place is classed as a stray and will be dealt with by the dog warden, if reported as a stray and retained by the finder pending collection

What can I do about Dog Fouling?

Problems with dog fouling should be reported to the Council on 01543 462621 or email us at environmentalhealth@cannockchasedc.gov.uk .
If you are able to identify the dog owner or their address or car details, please provide this information when reporting the matter. An officer will contact you to take a witness statement if you are willing to provide evidence that will help us tackle offenders. 

If you are not able to provide any information that would enable us to identify the dog owner, It will assist us if you are able to provide the following details:-

  • A description of the dog and the person in charge of it
  • The location where you saw the  fouling occur
  • The date and time of day

Dog walkers often follow the same route at the same time of day and it is be possible to target enforcement patrols to locations at times when incidents are most likely to occur. 

Last Updated: 13/06/2019

Cannock Chase District Council

Contact Us

Cannock Chase Council, Civic Centre,
Beecroft Road, Cannock, Staffs WS11 1BG

t 01543 462621
e customerservices@cannockchasedc.gov.uk

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