Coronavirus - Changes to Council Services and Information
Cannock Chase Council is working closely with its partners including public health specialists at Staffordshire County Council and Public Health England, to monitor and respond to the coronavirus situation in our District.
We ask all residents and businesses to follow the rules as they are introduced by the Government and are applied, and to follow the Government’s guidance on Hands, Face and Space to help reduce the spread in our communities.
Select the below tabs to access Cannock Chase Council Services, which includes how to contact us and help and advice on specific services.
Please note that Staffordshire County Council has a Covid-19 HELPLINE which you can call on 0300 111 8050. Click here for further information.
Business Grants are currently being administered. Please follow this link for more information and to apply for a business support grant.












The Council has been dealing with an understandably large number of calls and enquiries coming in online from residents and businesses since March 2020, especially those concerned about their finances. Staff - mostly working from home - are doing all they can to help with queries about benefits and Government support for businesses, and the many other enquiries being made especially concerning the most vulnerable in our community. We sincerely thank you for your patience and understanding.
We are posting news releases on this website as they are issued (Follow this link for the Latest News). You can also follow our latest news on Twitter @cannockchasedc and Facebook (Search `Cannock Chase Life`). There you will find regular updates.
With the Council having a particular responsibility to support vulnerable people, there may be a range of other requests for help around Coronavirus (not NHS related) including how to access other council services not managed by Cannock Chase Council. Staff will help to signpost to the right organisations that can offer assistance in these cases.
Key information below includes relevant links to guidance and advice about Coronavirus from the NHS and information provided by the Government:
1. About Coronavirus (Covid-19) symptoms, medical help, self-isolation and other advice
The NHS has information online covering the symptoms and other advice which can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/
2. Government's step-by-step approach to coming out of Lockdown
In February the Government announced a step-by-step approach for England to come out of Lockdown. On 8 March the re-opening of schools, colleges and some practical based higher education courses that would be difficult to study from home took place. The Government's roadmap has four steps: Step 1 (no earlier than 29 March), Step 2 (no earlier than 12 April), Step 3 (no earlier than 17 May) and Step 4 (no earlier than 21 June) when all remaining national restrictions would end. For details on what can open up in each step please read the Government's summary document at https://www.gov.uk/government/publications/covid-19-response-spring-2021/covid-19-response-spring-2021-summary