The job priorities for heating and hot water repairs are summarised below:

PRIORITY G1  Uncontrolled gas escapes / fumes / CO detector activation - response within 1 hour.

PRIORITY G2  Controlled gas escapes / fumes / CO detector activation - response within 2 hours.

PRIORITY G3  Any other emergency e.g. water leak - response within 4 hours.

PRIORITY G4  Total failure of central heating system - same day response.

PRIORITY G5  Specified repair - response within 24 hours.

PRIORITY G6  Any other repair - response within 3 days.

Priority G4 includes:

• Failure of only form of heating in living room - for vulnerable tenants.

• Boiler/central heating overheating/banging.

• Water excessively hot.

Priority G5 includes:

• No hot water.

• Overflow running.

• Breakdowns for installations under warranty.

• Void checks and abandoned properties / spin cap incoming gas supply.

Priority G6 includes:

• Focal fire not working.

• One cold radiator.

• Heating and hot water only coming on together.

• Remove/refit radiator for other trades.

• Faulty time clock/room stat - if heating/hot water is still working.

• Check consumption - high gas bills.

• Lost item behind fire - unless safety may be compromised.

• Fire will not light - if radiator fitted in same room.

• Noisy boiler - if heating/hot water is still working.

• New tenant / mutual exchange checks.

• Batten wall and refix radiator.

Please note - this list may be subject to further amendment but only after further consultation.

If you experience any issues with the heating and hot water system in your home, please contact the Council's Repair Service on 01543 462621.

Your safety is our top priority, so every year we complete safety checks on all gas appliances fitted in our tenanted properties. Our contractor, P. H. Jones, carries out this work on our behalf. 

When your gas safety check is due, P. H. Jones will write to you with an appointment for your gas safety check. If this appointment is not convinient, you can contact P. H. Jones directly on their freephone telephone number to rearrange to a more suitable date.

It's really important that you allow access for your gas safety check to be completed, so that we can ensure that the gas appliances in your home remain safe and are working correctly. You are also obligated by your Tenancy Agreement (condition 3.33) to allow access into your home for this work to be carried out. In serious cases where we've been unable to make contact with you or access your home, we may decide to take legal action against you for breach of your Tenancy Agreement. This will always be a last resort and we will make several attempts to contact you and arrange an appointment first.  

Your gas safety check will only take approximately half an hour to complete and will keep your home safe for another 12 months.

To confirm or rearrange your gas safety check appointment, please contact P. H. Jones on 0800 023 4063. 

Carbon monoxide is a toxic gas. It can be caused when gas appliances are not properly fitted, maintained or ventilated. 

Signs of carbon monoxide include: 

• your carbon monoxide detector going off.

• a yellow or orange gas flame.

• soot, brown or yellow staining around your gas appliance.

If you suspect carbon monoxide: 

• stop using all gas appliances and switch them off.

• open all doors and windows to ventilate your home.

• leave the property calmly.

• call the gas emergency number for Cadent on 0800 111 999.

How to reduce the risk of carbon monoxide: 

• allow access for your yearly gas safety check to ensure all gas appliances are working safely.

• test your carbon monoxide alarm weekly.

• keep air vents clear.

• do not attempt to repair gas appliances yourself.

• do not block any outside flues or air bricks.

Below are links to more information on real nappies and their benefits.

http://www.goreal.org.uk/

http://www.wrap.org.uk/content/real-nappies-overview

PRIORITY ONE - To be responded to within same day

An emergency repair is one which involves immediate risk to life or limb or serious damage to property.

This service is provided 24 hours a day.

During normal office hours (Monday to Friday 9.00 am to 5.00 pm) report the repair to the Council office or telephone 01543 462621. This number can also be called outside normal office hours, during weekends and bank holidays for emergencies.

The Council's emergency out of hours service will arrange for a trade operative to call, the defect will normally be made safe and the full repair completed as soon as possible during normal working hours.

The out of hours emergency service should not be used for non-emergency repairs, if the system is used unnecessarily you may be recharged for the costs involved.

List of Emergency Repairs

• Total loss of power

• Total loss of water supply

• Total or partial loss of gas supply

• Unsafe power or lighting socket link with the electric

• Lighting loss to (kitchen, bathroom, stairs/landing only)

• Cooker socket (loss of power)

• Communal fire alarm system

• Loss of electric space or water heating between 1st November and 1st May

• Blocked or leaking foul drain, soil stack or (where there is no other working WC in the dwelling) WC pan

• WC not flushing (where there is no other working WC in the dwelling)

• Leak from water pipe, tank or cistern

• Leaking roof (temporary repair)

• Insecure external window, door or lock

• Making good dangerous glazing

PRIORITY TWO - To be completed within 3 working days

List of Urgent Repairs

• Partial loss of electric power (note not all electrical repairs are covered in emergency)

• Partial loss of water supply

• Total or partial loss of electric space or water heating between 30th April and 31st October

• Replacement of missing inspection chamber covers located within the curtilage of the property

• Repairs to steps and slabbed areas considered essential by the Council's Repairs Inspector

• Investigation of underground drains and pipes (repair where possible)

• Electrical checks on mutual exchanges

• Repair electrical smoke alarm

• Shower faulty (sole form of bathing)

• Blocked sink, bath or basin

• Tap that cannot be turned

• Loose or detached bannister or hand rail

• Rotten or defective timber floorboarding or stair tread

Routine Repairs Standards

Personal Visit

You can report your repair to your local Council office during office hours, which are Monday to Friday 9.00 am to 5.00 pm.

Letter

You can send written details of your repair problem to the Housing Maintenance Manager.

Telephone

You should always telephone 01543 462621 with any emergency or urgent repairs. Routine Repairs can be reported between 9.00 am to 5.00 pm Monday to Friday. Emergency Repairs will be dealt with out of hours by the Council's emergency repair service.

Online Repairs Reporting

Request a repair On-Line Here

Email

You can report a repair to the Council by e-mail. Please ensure that you include your unique property reference (available on the front of your rent book), along with the address at which the repair is required, access arrangements and finally telephone number. Please note that failure to provide all THE DETAILS WILL RESULT IN YOUR REPAIR BEING DELAYED. The email address is: housingrepairs@cannockchasedc.gov.uk

Please note, do not use email for emergency or urgent repairs.

Reporting to Housing Staff

You can report the repair to any Housing Officer if they call.
PLEASE DO NOT REPORT REPAIRS DIRECTLY TO THE COUNCIL'S
TRADE OPERATIVES.

If an emergency occurs and you need to call outside of normal office hours, please ring (01543) 462621 - this number applies to all areas. Please note, do not use email for emergency or urgent repairs. It is vital that we have as much information as possible about what is in need of repair.

• It is vital that we have as much information as possible about what is in need of repair.

• You need to tell us where you live

• Please leave your telephone number, this will help us should we need to contact you about the repair.

• Next we will need to know details of access arrangements. (For your convenience the Council offers an appointment service. Please ask for an appointment if you are not offered one.

• Finally, if you have any special requirements or needs, highlight these to the person you report the repair to as it will help us to provide a better service.

• Following your report we will advise you of the repair standard your repair will fall into and the timescale for completion.

• If your repair or inspection is to be undertaken by appointment you will be advised of the appointment slots available.

• We will give you your job reference number.

• We will confirm your appointment by text message when your call is logged. We will then remind you of your appointment by text message one working day prior to the event to a mobile or BT landline of your choice.

• For your security we do offer a password scheme if you require, which can be set up with our customer service advisor handling your repair.

Your responsibilities are detailed in your Housing Services Repairs Handbook which can be downloaded above.

These include:

• Replacing locks, the Council will only replace locks if the full amount is paid in advance.

• WC seats, except for tenants over 60.

• Changing smoke alarm batteries, except for tenants over 60 years old in bungalows or ground floor flats.

• Repair to garden paths, unless it provides direct access to the property.

• Sweeping of chimneys.

• Provision or replacement of line posts or rotary dryers, except in communal drying areas.

• Replacement of plugs and chains to sinks, baths and wash handbasins, including WC chains.

• Repair or replacement of door furniture where the damage or fault is not attributable to fair wear and tear.

• Provision, repair or replacement of curtain rails and pelmet boards.

• Replacement of eletricity fuses.

• Replacement and repair of minor fittings, e.g. gate latches.

• Internal decoration.

• Minor plaster repairs and minor cracks to ceilings.

• Provision or replacement of door numbers.

• Repairs to fences, sheds and other structures erected by the tenant.

• Repairs to TV and CB aerials and satellite dishes, except where provided as part of a communal system.

• Repair or replacement of window catches and stays except to PVCu or metal windows.

• Damage to Council property, not attributable to fair wear and tear.

What is a listed building? Buildings are listed for their special architectural or historic interest and their importance to the nation's built heritage. They are listed by the Secretary of State for Culture, Media and Sport and special controls apply to protect them from unnecessary demolition,unsuitable and insensitive alteration.

How are listed buildings chosen? Buildings are listed as a result of systematic resurvey of particular areas or building types or in response to a request from local authorities, amenity societies, other bodies or individuals that particular buildings should be added to the list. Before including buildings on the list expert advisers appointed by English Heritage normally visit and report on buildings. The list includes a
description of each building which mentions significant features but is not intended to be comprehensive. Grades I and II* identify the outstanding interest of a small proportion of listed buildings, the remainder are Grade II. Selection is based on:
- architectural interest (all buildings which are nationally important for the interest of their design, decoration and craftsmanship, and important examples of particular building types, techniques and plan forms)
- historic interest (buildings which illustrate important aspects of the nation's social, economic, cultural or military history)
- close historical association (association with nationally important people or events)
- group value (especially where buildings form an important architectural or historic unity or a fine example of planning)
Not all these criteria will be relevant to each case but a building may qualify for listing under more than one of them. The older and rarer a building is the more likely it is to be listed. All buildings built before 1700 which survive in anything like their original condition are listed; most buildings of about 1700-1840 are listed, though some selection is necessary; after about 1840 because of the greatly increased number of buildings erected and the larger numbers that have survived, greater selection is necessary to identify the best examples and only buildings of definite quality and character are listed. Only selected buildings post-1914 are normally listed, and buildings less than 30 years old are normally listed only of they are of outstanding quality and under threat. Buildings less than 10 years old are not listed.

When is Listed Building Consent required? The statutory controls apply to all listed buildings, irrespective of grade. They apply to all works, both internal and external, that would affect the building's special interest. Consent is not normally required for repairs providing they do not affect the building's special interest, but this must be assessed in each case. Any fixture (object or structure fixed to the building) or building within the curtilage which has formed part of the land since before July 1948 is also treated as part of the building for the purposes of listed building control (eg. boundary walls and gates, outhouses and other ancillary buildings). Even relatively minor works may affect the character of the building and it is always advisable to discuss proposals with the Council's Conservation Officer before taking any action. Examples of work which may need consent are replacing windows and doors, changing roof materials, moving internal walls, making new doorways, removing or altering fireplaces, panelling or staircases, putting up aerials, satellite dishes, burglar alarms or external light fittings. A listed building is protected by law. It is a criminal offence to carry out work which affects its character without consent and the penalties can be heavy comprising imprisonment and/or a fine. Regular maintenance and repair are the key to the preservation of historic buildings. Modest expenditure on repairs and routine maintenance keeps a building weathertight and can prevent much more expensive work becoming necessary at a later date. Regular inspection is invaluable. There is plenty of advice available from various sources including the Council's Conservation Officer, the Society for the Protection of Ancient Buildings (SPAB), English Heritage and the Victorian Society. Listed buildings often contain important materials, architectural details and examples of craftsmanship which contribute to their special interest. Particular attention should be paid to ensure that in the course of repairs or alterations such details are not damaged or lost. In many cases expert advice will be required and craftsmen experienced in working with traditional materials and methods will be needed. Sometimes planning permission is required in addition to listed building consent. How do I apply? It is usually best to employ an architect who is familiar with old buildings at an early stage. He or she will have the necessary skills to advise you and experience of where the likely difficulties and sensitive areas will be, and draw up sketch proposals for discussion as the proposals are developed. The Council's Conservation Officer can advise informally whether proposals are likely to be acceptable before an application is submitted. This could save you time and money. Application forms are available to download. Applicants for Listed Building Consent must be able to justify their proposals. They will need to show why works which would affect the character are desirable or necessary. Applications should be supported by full information including scaled plans and elevations, details of proposed materials etc. A Design and Access Statement is required to explain the design concepts and principles and make clear how access requirements balance the duties under the Disability Discrimination Act with the need to preserve the building's special interest. This is your opportunity to present a convincing case to justify your application being approved.

What happens to my application? Once an application is received it will be advertised and consultations with various bodies carried out. In some cases English Heritage and the Secretary of State are consulted, and other national amenity bodies such as the Victorian Society or Society for the Protection of Ancient Buildings. Care will be taken in assessing the impact of the proposal on the special interest of the building before a decision is reached. Listing does not mean that no alterations will be permitted. It seeks to ensure that alterations or extensions are sensitive to the building to accommodate continuing or new uses. Generally the best way of securing the upkeep of historic buildings is to keep them in active use. Guidance on alterations can be found in Annex C of the Government's Planning Policy Guidance 15: Planning and the Historic Environment. If consent is refused there is a right of appeal to the Secretary of State.

Are there any grants available, and what about VAT? English Heritage runs a grant scheme for the repair of buildings of outstanding architectural or historic interest, which usually means Grade I or II* buildings. Further information is available from English Heritage (Tel 0121 625 6820). The Department for the Environment, Food and Rural Affairs (DEFRA) also has a grant scheme for repair and reinstatement of traditional farm buildings in current agricultural use, and further information is available from the DEFRA helpline 08459 335577. VAT does not apply to the cost of approved alterations (alterations which both require and obtain Listed Building Consent) to listed buildings which are dwellings or are used for qualifying residential purposes or for the non-business activities of a charity. However it does apply to repairs and ordinary maintenance. Further information is available in the leaflet 'VAT : Protected Buildings'(708/1/90) available from the local Customs and Excise Office.

Listed Buildings in Cannock Chase District There are 70 listed buildings in the District, 7 listed at Grade II*, the remainder Grade II. These include all sorts of buildings - churches, houses, garden walls, milestones, a churchyard tomb, pubs and canal bridges. They cover buildings of all periods including medieval stone churches, 16th/17th Century timber framed buildings, and many 19th Century brick buildings, the latter dating from Cannock Chase's period of mining prosperity. All the District's listed buildings are listed on the Council's website.

Cannock, Hednesford and surrounding area

St Lukes Church, Church Street, Cannock

Description: Parish Church of 14th/15thC, extended 1878-82 with later chapel (1949) and porch (1957). Listed for extent and quality of medieval fabric and group value with other listed items in churchyard making strong contribution to the historic townscape.

Grading: II*

Reference: 1009338

List entry: 271277

Railings and Gates on South side of St Lukes Churchyard, Cannock

Description: Late 18th/early 19th C railings & gates on south side of churchyard

Grading: II

 Reference: 0009339

List entry:

 Wayside Cross in St Lukes Churchyard, Cannock

Description: Wayside Cross (SAM), probably 14th C, a fragment of shaft on a graduated base.

Grading: II

 Reference: 0000067

List entry:

Bank House 8a Mill Street, Cannock

Description: 18th C. two storey building with attic.

 Grading: II

 Reference: 0009359

List entry:

10 Mill Street, Cannock

Description: 18thC  two storey building with attic.

Grading: II

Reference: 0009361

List entry:

 The White House (Former Council House ) High Green, Cannock

Description: mid 18th C. two storey building

 Grading: II*

 Reference: 0009342

List entry:

Gates, railings and piers to Former Council House, High Green, Cannock

Description: Gates, railings and gate piers

Grading: II*

 Reference: 00099343

List entry:

Congregational Chapel, Stafford Road, Cannock

Description: Red brick chapel dated 1824.

 Grading: II

 Reference: 0014213

List entry:

Manse south of Congregational Chapel, Stafford Road, Cannock

Description:  19th C. red brick former manse to Congregational Chapel.

 Grading: II

 Reference: 0014213

List entry:

Conduit Head (Tank building) ,High Green, Cannock

Description: 18th C. tank of the Conduit Trust (SAM) established 1736 to provide a constant supply of clean water to the town. Octagonal building with stone flagged pyramidal roof and ball finial.

Grading: II

Reference: 000066

List entry: 1344626

71 to 75 High Green, Cannock

Description: early 19th C. two storey buildings

 Grading: II

 Reference: 0009345

List entry:

77 High Green, Cannock

Description: mid 19th C. two storey red brick building

Grading: II

Reference: 0009349

List entry:

Linford Arms, 79 High Green Cannock

Description: 16th C. two storey building, now public house

Grading: II

Reference: 0009948

List entry:

Numbers 71-79 High Green form a group.

Cannock Mill, Lichfield Road,  Cannock

Description: 17th/18th C. three storey red brick former mill

Grading: II

Reference: 0009353

List entry:

Mill Farm House, Lichfield Road, Cannock

Description: probably 18th C. three storey former mill house

Grading: II

Reference: 0009354

List entry:

 The Crystal Fountain Public House, St Johns Road, Cannock

Description: Public house of 1937 built by Linfords of Cannock.  Very complete interior.

Grading: II

Reference:

List entry:

Newhall Farm Inn , Lichfield Road ,Cannock

Description: 18th C. former Newhall Farmhouse

Grading: II

Reference: 00093555

List entry:

98, 100, 102 New Penkridge Road, Cannock

Description: 19th C. Former Walhouse National School, now 3 houses

Grading: II

Reference: 0009362

List entry:

Anglesey Lodge ,Anglesey Street ,Hednesford

Description: 19th C. two storey building, formerly Anglesey Hotel, now public house

Grading: II

Reference: 0009356

List entry:

Cross Keys Farmhouse,46 Hill Street, Hednesford

Description: probably 16th C,  timber framed building.

Grading:  II

Reference: 0009352

List entry:

Cross Keys Inn , 42 Hill Street, Hednesford

Description:  Two storey Inn dated 1746.

Grading: II

 Reference: 0009351

List entry:

Hednesford War Memorial and gates, Rugeley Rd, Hednesford

Description: 20th C. granite war memorial, unveiled 1922, with gates and gate piers.

Grading: II

 Reference:

List entry:502486

 Prospect Manor, Prospect Manor Court, Hednesford

Description: 18th C. Two storey house, formerly Prospect Place.

Grading: II

Reference: 0009341

List entry:

Church and Shrine of Our Lady of Lourdes, Uxbridge Street, Hednesford

Description: RC parish church built 1928-33 including boundary walls and railings.  Associated Shrine inspired by original grotto at Lourdes.

Grading: II

Reference:

List entry: 1430855

St James Church, Church Road , Norton Canes

Description: Parish Church

Grading: II

Reference: 0009363

List entry:

Little Wyrley Hall, Wyrley Lane, Little Wyrley

Description: 15th/16thC small mansion

Grading: II*

 Reference:  0009364

List entry:

Barn south of Little Wyrley Hall

Description: Barn to south of Little WyrleyHall, Little Wyrley, dated 1664.

Grading: 11

Reference: 0009365

List entry:

Bridgtown War Memorial, junc. Longford Road and North Street, Bridgtown

Description: an accomplished war memorial in the form of a marble obelisk.

Grading: II

Reference:

List entry: 1423913

Rugeley and Brereton

Brook House, Brook Street,  Rugeley

Description: 19th C. two storey brick building

Grading: II

Reference: 0109393

List entry:

2 & 4 Church Street,  Rugeley

Description: 19th C. red brick houses

Grading: II

Reference: 0109365

List entry:

20 Church Street, Rugeley

Description: 19th C. red brick Vicarage of St. Augustine’s Church

Grading: II

Reference: 0109367

List entry:

20 Crossley Stone/45 Bow Street, Rugeley

Description: 18th C. three storey building with frontage to Crossley Stone and Bow Street.

 Grading: II

 Reference: 0109375

List entry:

 16 & 18 Horsefair, Rugeley

Description: probably early 16 C,  timber framed cottages

Grading: II

Reference: 0109376

List entry:

20  Horsefair , Rugeley

Description: probably early 16 C, timber framed cottage

Grading: II

Reference: 0109379

List entry:

 Garden wall front of 22-30(evens) Horsefair ,  Rugeley

Description: Probably 18th C garden wall along SW side of Horsefair frontage

 Grading: II

 Reference:  0109380

List entry:

16 & 18 Lower Brook Street,  Rugeley

Description: 19thC. two storey building, former bank now shop

Grading: II

 Reference: 0109381

List entry:

17 Lower Brook Street,  Rugeley

Description: 19 C. three storey building, shop

Grading: II

Reference: 0109382

List entry:

19 & 19a Lower Brook Street, Rugeley

Description: 19th C. three storey building, shop with flat above

 Grading: II

 Reference:  0109383

List entry:

31 & 33 Market Sq,  Rugeley

Description: 17th/18th C. two storey plus attic, bank and shop

Grading: II

Reference: 0109384

List entry:

32-34 Market St, Rugeley

Description: 16th/17th C. timber framed cottages

Grading: II

 Reference: 0109388

List entry:

The Shrew, 2 Market St,  Rugeley

Description: Former Shrewsbury Arms Hotel & Previously Talbot Hotel, built c1810

 Grading: II

 Reference: 0109386

List entry:

Chaseley House,  Peakes Road,  Etchinghill, Rugeley

Description: 18th C. and later former workhouse, now flats

Grading:  II

 Reference: 0109394

List entry:

Red Lion Inn, 19 Market St, Rugeley

Description: C. 1600 and later timber framed building

Grading: II

Reference: 0109387

List entry:

Grotto at Former Hagley Hall, rear of Bank Top, Rugeley

Description: c. late 18^th C sandstone grotto once part of the landscaped grounds of the former Hagley Hall, demolished 1932

 Grading: II

 Reference: 0113821

List entry:

Ornamental Bridge over the Rising Brook, Rugeley

Description: 1790’s stone bridge,c100m SW of Hagley Drive,  once part of the landscaped grounds of the former Hagley Hall, demolished 1932.

Grading: II

Reference:

List entry: 1405715

Old Church of St. Augustines, Station Road, Rugeley

Description: Remains of Old Church - Early English tower, Norman and Early English north aisle arcade, chancel and north chapel remain. Chancel contains good early memorials.

 Grading: II

 Reference: 0109371

List entry:

Churchyard cross in Graveyard of Old Church of St. Augustine, Rugeley

Description: lower part of churchyard cross

Grading: II

Reference: 0109373

List entry:

Tomb of Elizabeth Cuting and Emma Hollinhurst in Graveyard of Old Church of St Augustine, Rugeley

Description: 1696 Tomb of Elizabeth Cuting and Emma Hollinhurst

 Grading: II

 Reference: 0109374

List entry:

Graveyard  Wall at Old Church of St Augustine, Rugeley

 Description: wall on east side of graveyard at Old Church of St Augustine

 Grading: II

 Reference: 0109372

List entry:

 Church of St. Augustines,  Station Road, Rugeley

Description: Church built 1822-23 in a loosely Perpendicular Gothic style. On the opposite side of the road to the ruined medieval church.

Grading: II*

 Reference: 0109369

List entry: 1571

Walls, piers and gates at St Augustine’s Church, Station Road, Rugeley

Description: Walls, piers and gates on west & south sides of churchyard

Grading: II

 Reference: 0109370

List entry:

Church of St Joseph and St Etheldreda, Lichfield Street, Rugeley

Description:  Roman Catholic Church from 1849-50 in sandstone ashlar and Decorated style.

Grading: II

Reference: 0114208

List entry:

32 Talbot Street, Rugeley

Description: 19C 3 storey House, now flats

Grading:      II

Reference:   0109401

List entry:

Numbers 26-32 Talbot Street (evens) form a group.

9 Wolseley Road , Rugeley

Description:  18C Red Brick three storey Building

Grading:        II

Reference:     0109392

List entry:

Viaduct over Trent and Mersey Canal, Rugeley

Description: Mid 19^th C viaduct over Canal at SK 04851780

Grading: II

Reference:0114216

List entry:

The Stone House,  Penkridge Bank Road,  Rugeley

Description: 16th C. two storey and attic ashlar house

 Grading: II

 Reference: 0109390

List entry:

Brindley Bank Pumping Station ,W olseley Rd,  Rugeley

Description:  Water Pumping Station built 1902-07

Grading: II*

Reference: 161563

List entry: 495806

Holly Bush, Colliery Road, Brereton

Description: 17th C. and later timber framed house, formerly an Inn.

Grading: II

 Reference: 0109398

List entry:

Bridge No 64, Off Armitage Road, Brereton

Description: 18th C. red brick Trent and Mersey Canal bridge at SK 05371708

 Grading: II

List entry:

St. Michaels Church, Main Road, Brereton

Description: Parish Church of 1837 by T Trubshaw, enlarged 1878 by Sir George Gilbert Scott, tower remodelled 1887 by his son  John Oldrid Scott.  Mainly in the Early English style. Combines early and high Victorian phases to produce an ensemble of considerable architectural interest.

Grading: II

 Reference: 0109400

List entry: 271263

The Cedar Tree, Main Road, Brereton

Description: 18th/19thC. three storey building (formerly Cedar Lodge), now hotel

Grading: II

Reference: 0109368

List entry:

Mile Stone on A51, Brereton Road (Adjacent to 5 Newman Grove)

Description: early 19th C rough cut stone post with face plate: Rugeley 1, London 126, Stone 15.

Grading: II

Reference: 0109399

List entry:

Brereton House, Main Road, Brereton

Description: 18th C. three storey red brick house now flats

Grading: II

Reference: 0109366

List entry:

Forecourt wall, piers, gates and steps of Brereton House, Main Road,  Brereton

Description: Forecourt wall, piers, gates & steps of Brereton House

Grading:  II

Reference: 0109367

List entry:

179 & 181 Main Road, Brereton

Description: 17th/18th C. building, formerly Brereton Hall incl. Lane Ends, now subdivided residential

Grading II*

Reference: 0110015

List entry:

 5 Brereton Manor Court (former Barn rear of 179-181 Main Road) , Brereton

Description: 17th C. former barn, now house

Grading: II

 Reference: 0110016

List entry:

Boundary Stone rear of Slitting Mill Road, Slitting Mill

Description: Late 18th C boundary stone at Fair Oak, rear of Slitting Mill Road SK 026164

 Grading: II

 Reference: 0213705

List entry:

Boundary Stone rear of Forge Row, Slitting Mill Road, Slitting Mill

Description: Late 18th C boundary stone at Forge Row, rear of Slitting Mill Road SK027165

 Grading: II

 Reference: 0213704

List entry:

Boundary Stone c75m SE of Duttons Pool, Slitting Mill

Description:  late 18th/early 19th C boundary stone, on south bank of Rising Brook, strong group value with another stone on opposite bank of Rising Brook.  SK 0298916981

 Grading:       II

 Reference:

List entry:508906

Boundary Stone c75m SE of Duttons Pool, Slitting Mill

Description: :  late 18th/early 19th C boundary stone, on north bank of Rising Brook, strong group value with another stone on opposite bank of Rising Brook.  SK 0298916981

Grading:       II

Reference:

List entry:508909

A Conservation Area is 'an area of special architectural or historic interest the character or appearance of which it is desirable to preserve or enhance'. Conservation Areas are designated by the Council and introduce additional controls over certain types of development in those areas, including demolition of all or a substantial part of a building, stricter controls over minor development and the display of advertisements, and the protection of trees.

The Conservation Area maps below show the location and boundary of each Conservation Area.  If your property or land ownership lies within a conservation area you should seek Conservation advice before undertaking any development or alterations.  Please note where changes have been made to Conservation Area boundaries the adopted Conservation Appraisal is the definitive guide to the boundary of the Conservation Area, as other planning documents may pre-date any changes made.

Conservation Area Appraisals have been prepared for the Conservation Areas and are available to view below.

The Conservation Areas Management Plan sets out the package of generic measures available to the Council to apply to all of its Conservation Areas, and a series of area specific Management Plans relate to the individual Conservation areas, which will need to be read together and are available below.

How are Conservation Areas Chosen?

Whilst Listing of buildings focuses on the protection of individual buildings, Conservation Areas aim to preserve the special character and appearance of areas or neighbourhoods. There has been dramatic growth and change in the built environment over the last 50 years and there is a need to protect the character and quality of historic townscape in those areas that have remained largely unchanged. Their conservation value depends on more than the quality of their buildings and includes the historic layout of property boundaries and routes, the mix of uses, characteristic materials and details, views along streets and spaces between buildings and the presence of trees and landscaping.

Once an area is designated as a Conservation Area the Council has a duty to give 'special regard to the desirability of preserving or enhancing the character or appearance of the area' in all its planning decisions.

Conservation Area Consent is required for demolition of unlisted buildings, except very small structures, or of a gate, fence, wall or railing over a metre high next to a highway, waterway or public open space, or over two metres high elsewhere. Application forms are available to download, and applicants must be able to justify their proposals in conservation terms. In addition there are stricter controls over 'Permitted Development' eg. the size and position on a residential property of any extension or alteration which can be carried out without the need to obtain Planning Permission. Unauthorised demolition of unlisted buildings in conservation areas is a criminal offence in the same manner as unauthorised work to listed buildings.

Planning applications for new development proposals in Conservation Areas have to be advertised and carefully considered in terms of the particular qualities of the Area. Applications should be supported by full information including scaled plans and elevations, street scene elevations showing how the proposal relates to its surroundings and a Design and Access Statement to explain the design concepts and principles including how the proposals preserve or enhance the character and appearance of the Area's special architectural or historic interest. Please refer to the Validation Document. This is your opportunity to present a convincing case to justify your application being approved. Advice on preparation of an application can be obtained from the Council's Conservation Officer. Conservation Area designation does not mean that no alterations will be permitted. It seeks to ensure that alterations are sensitive to the Area and will enable it to maintain its vitality and offer an attractive living and working environment. The Conservation Area will also be taken into account in assessing proposals for new development outside the Area but affecting its setting or views in and out.

The character and appearance of a Conservation Area can easily be eroded as a result of unsympathetic alterations and the decay or removal of characteristic features. The cumulative impact of many minor alterations to individual properties, such as replacement of windows and doors in artificial materials and non traditional designs, recovering of roofs and removal of chimneys, can have this effect. Special architectural or historic interest is very vulnerable to the process of modernisation however the upgrading of property does not have to be at the expense of historic fabric and character. Further advice is available from the Council's Conservation Officer.

Trees in Conservation Areas

In recognition of the special contribution that trees can make to the character and appearance of a Conservation Area trees within Conservation Areas are protected by an interim blanket Tree Preservation Order. Anyone proposing to cut down or carry out work on such a tree is required to give the Council the opportunity to consider whether a Tree Preservation Order should be made in respect of that tree. It is a criminal offence to carry out unauthorised work to a tree which might be prohibited by a Tree Preservation Order, and the penalty can be a heavy fine. Further advice on trees in Conservation Areas is available from the Council's Tree Protection Officer.

Conservation Area Appraisals and Management Plans

Having designated a Conservation Area the Council has a duty to prepare proposals for its preservation and enhancement. These need to clearly identify what it is about the character or appearance of the area which should be preserved or enhanced, and set out the means by which this is to be pursued. The Conservation Area Appraisals define what matters and why in each Area, and act as a guide in considering planning applications. Occupiers of the Conservation Area are consulted on Appraisals before adoption. A programme of Management Plans accompany them.

Useful Links

The Landor Society

William Salt Library

English Heritage

The Secretary of State compiles and maintains a schedule of ancient monuments of national importance. The present schedule of some 13,000 sites has been compiled over a period of 100 years since the first statutory protection for monuments was introduced in 1882. It represents a selective example of the nation's archaeology, evidence of the past development of our civilisation. The Secretary of State is responsible for the control of works to scheduled monuments through the Scheduled Monument Consent procedure.

Scheduled Ancient Monuments in Cannock Chase District

There are 4 Scheduled Ancient Monuments in the District:

• Churchyard cross, St Luke's Churchyard, Cannock (a medieval sandstone cross. Grid ref: SJ9810 1010)
• Castle Ring, Cannock Wood (remains of an Iron Age hill fort and of a medieval hunting lodge. Grid ref: SK0450 1280)
• Moated site and bloomery, Courtbanks Covert, Cannock Wood. A bloomery is a charcoal fired furnace used to produce wrought iron from iron ore. (Grid ref: SK0430 1170)
• World War One Trench System, Cannock Chase (Grid ref: SK0028 1681)

Further information on their history and location is available from the Council's Planning Department or Staffordshire County Council's Historic Environment Officer.

Useful websites:

The Landor Society

William Salt Library

English Heritage

The Extensive Urban Surveys for Cannock and Rugeley (produced for Staffordshire County Council) aim to understand the development and the current historic character of the medieval market towns.  The surveys discuss the location, historic development and characterisation.  This includes an assessment of their significance and recommendations for future managment practices. 21 Historic Urban Character areas have been identified in both towns which include the historic core.  In Bridgtown the survey recommends that contemporary buildings beyond the Conservation Area are protected by extending the Conservation Area or Local Listing.  In Rugeley St Augustine's Church and the former Hagley Hall and Park are identified as significant.

Your tenancy agreement is a legal contract between you and the Council.  It lists your rights and responsibilities and you must read it carefully.  If there is anything you do not understand, please contact us direct on 01543 462621 or by email EMTeam@cannockchasedc.gov.uk

We have different types of tenancy agreements.  The type of tenancy will be clearly shown on your tenancy agreement.  We want you to enjoy living in your home, so please take the time to check out the information.  We also manage to let Council owned garages, for more information please call into the Cannock Housing Office to see a member of staff or contact us direct.

Tenancy fraud involves obtaining a tenancy to a property by deception.  For example, people claiming to be homeless when they already own a property or are already living at an address, or continuing to claim to be living at a property when they have moved out and have since sublet it.

The Council has a duty to house certain vulnerable members of society, and they are often forced to use temporary accommodation outside Cannock Chase District due to a shortage of housing.

In addition, families or individuals on the housing register are denied housing because people are using properties for profit.  Fraudulently obtaining affordable housing or subletting for personal gain uses up valuable resources that should be available to families in need.

If you suspect a tenancy fraud is happening, please contact the Investigation Team either by:

Email : investigations@cannockchasedc.gov.uk 

Telephone : 0800 756 3992

On line: www.cannockchasedc.gov.uk/tenancyfraud

Or in writing to:

Cannock Chase Council
Civic Centre
P O Box 28
Beecroft Road
Cannock
Staffordshire
WS11 1BG

You can report tenancy fraud by using our online here:

REPORT TENANCY FRAUD

Cannock Chase Council is committed to making the best possible use of our housing stock.  One of the ways we can do this is by having clear procedures for dealing with properties where the tenant is temporarily absent, not using the property as the main principal home, has abandoned it, or the property is occupied by someone other than the tenant.  The procedure will work in accordance with the Tenancy Audit Procedure.

If you know of a Council property that might have been abandoned or the tenant is subletting the property to somebody else, kindly contact the Neighbourhoods Team on 01543 462621, email us at EMTeam@cannockchasedc.gov.uk

At Cannock Chase Council we want our tenants and residents to help us identify 'Housing Cheats'.  Housing Officers and Fraud Investigation Officers are working together to detect fraudsters who illegally occupy or sub-let council homes.

Tenancy abuse includes:-

• Subletting the whole home to a single household

• Multiple sub-lets within one property

• Failure by tenant to use a property as their principal home

• Wrongly claiming a right to succession (retention of a tenancy following the death or departure of the tenant)

• Key selling' (leaving a property and passing the keys on in return for a one-off lump sum favour)

• Obtaining a tenancy by making false claims about identity or circumstances

If you suspect tenancy abuse is happening, you can report it to the Council in total confidence by emailing: investigations@cannockchasedc.gov.uk or call 0800 756 3992

We are visiting all Council properties to carry out a tenancy audit.  This is to ensure that:

• The legal tenant is living in the property

• Sub-letting or other breaches of the Tenancy Agreement is not taking place

• We hold up-to-date information about you and you can plan future services accordingly

• You receive information about the service we provide

Our visit is also an opportunity for you to raise any concerns you have with us or to request information about our service or your local Tenant and Resident Association.

When we visit your home we will ask a range of questions and carry out a brief inspection of the inside and outside of your property.  We will also ask you to provide two forms of identification to ensure you are the legal tenant.  One must be a document with your photo such as your driving licence, passport or bus pass.

We may also identify from the visit if you are experiencing any problems or you may require additional support.

If you want to find out more about Tenancy Audits, please contact the Neighbourhoods Team on 01543 462621, email us at EMTeam@cannockchasedc.gov.uk or take a look at our leaflet below.

Please see Tenancy Fraud Policy leaflet below: