During our day to day lives we all produce waste. It is important to dispose of this waste in a sustainable and beneficial way. When the materials that we consume come to the end of their useful life it is important in this shrinking resources restricted world that we make better use of these materials by reusing or recycling what we can. We all have a shared responsibility to help achieve this.
Cannock Chase Council operates as a Local Planning Authority which covers planning legislation and national planning policies. In this role it is required to do two main things;-
The Development Control section makes decisions on planning applications submitted by people wishing to carry out development, ranging in scale from a house extension to a housing estate, a shop front to a shopping centre and a factory extension to a business park.
The Planning Policy section produces, adopts and reviews the local planning policies that are used to determine planning applications.
Building Control is responsible for ensuring that the Building Regulations, a set of construction standards laid down by Parliament, are enforced by Cannock and Stafford Building Control Partnership. The standards include requirements on health, structural stability, fire safety, energy conservation and accessibility. The system exists to ensure buildings are properly designed and constructed to ensure the health, safety and welfare of people using them.
Whether it's a swimming or fitness programme, children's activities, or something to do in your spare time we have something for everyone.
Cannock Chase Council is in partnership with Inspiring Healthy Lifestyles who manage our Leisure anc Culture Services.
Our Housing department consists of the following key areas
Improving conditions for tenants. The team make estates places where people are proud and happy to live and manage the terms and conditions of the tenancy agreement.
Housing applications and social housing accommodation. Provides information and advice on how to apply.
Speak to the Income Management Team about your rent account and to get advice about the support available to help you pay.
Maintenance and Repairs
Undertake repairs and maintenance on council properties.
If you want to comment on the Council’s Local Council Tax Reduction Scheme, you can access our formal consultation form, by clicking this link
Online Self Service
Our self-service page gives the customer or their appointee instant online access to provide information and to apply for exemptions and discounts at a time convenient to them without the need to visit us, ring us or write to us.
What you can do using self Service:
• Tell us your moving into the area
• Tell us your moving out of the area
• Tell us your moving within the area
• Apply for a Single Person Discount
• Cancel a discount or exemption
• Notify of a bereavement
• Register for e-Billing
• Appeal a Council Tax Penalty
ACCESS THE COUNCIL TAX SELF SERVICE page here.
Difficulty in paying
If you are having difficulties making your payments, the first thing you should do is contact the Council. You can either ring the Council Tax Helpline Number 01543 464285, contact us online or visit the Council offices where staff will be pleased to assist you.
We may be able to rearrange your instalments to make them more manageable.
Need help towards your bill?
Did you know that anyone who has a liability to pay Council Tax could apply for Local Council Tax Reduction, even if they already get a discount on their Council Tax i.e. they live alone?
If you would like to make an application for Local Council Tax Reduction please visit our online Benefit Forms page.
How can I reduce my Council Tax bill?
Discounts and Exemptions
The Council Tax bill assumes that there are 2 adults (aged 18 or over) living in a dwelling. If you are the only adult living in the property the Council Tax bill is reduced by 25%; this is known as Single Persons Discount. In addition to this, there are certain groups of residents who can be disregarded altogether when counting the number of adults in the household.
Further information on discounts and exemptions.
Some properties may be exempt from Council Tax altogether; further information on exemptions can be found here.
If you, or someone who live with you, need an additional room, or additional facilities i.e. an extra bathroom or kitchen, or an extra space in your property to meet special needs arising from a disability you may be entitled to a reduced bill. Further information on disabled reductions can be found here.
Who can claim Housing Benefit? If you pay rent to a landlord, you should apply for Universal Credit for help with your housing costs.
You can apply online here to claim Housing Benefit.
Housing Benefit entitlement will normally start from the Monday following your date of first contact with a designated authority (i.e. Council Offices, Department for Works and Pensions).
Who can claim Local Council Tax Reduction?
Anyone who has a liability to pay Council Tax can apply for Local Council Tax Reduction, even if you already get a discount on your Council Tax i.e. if you live alone.
You can claim even if you work and have a low income.
In some cases, even though you have a liability to pay council tax you would not be entitled to Local Council Tax Reduction. For example when someone:
- Has income which is too high to qualify
- Is of working age and has capital or savings in excess of £6000 (pensionable age level is £16000)
Online Self Service
Our self-service page gives the customer or their appointee instant online access to apply for Housing Benefit and/or Local Council Tax Support and report changes in circumstance at a time convenient to them without the need to visit us, ring us or write to use.
What you can do using Self Service:
- Access the online Beneﬁt Calculator to work out entitlement
- Apply for Council Tax Reduction / Housing Beneﬁt
- Report a change in circumstance
- Apply for a Discretionary Housing or Hardship payment
- Appeal a beneﬁt decision
- Submit evidence/information/documents
- Find our when you will reach state pension age
- Make a payment
Civic Centre self serve area is open for access to phones and computers for Council Services. Opening times: Monday - Friday between 10am and 4pm
Customers are encouraged to make an appointment before visiting the Civic Centre, this will ensure the department / Officer of choice are available - Please call 01543 464292 and speak to the appropriate department or officer
Cannock Chase Council, Civic Centre,
Beecroft Road, Cannock, Staffs WS11 1BG
Click here for a location map of civic centre
To speak to an advisor please call 01543 464292
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Last Updated: 27/07/2015