Other
Find out about a wide range of information and services provided by Cannock Chase Council and Staffordshire County Council.
Social Alarms
Cemeteries
Emergency Planning
Safeguarding
Accessibility
Residents
Streets & Travel
Roads, Streets and Transport within our district are administered by Staffordshire County Council.
More information on these services can be found on Staffordshire County Council's website.
Additional information may be found on the Highways England website
Passengers urged not to travel on Saturday 26 and Sunday 27 August 2017 (bank holiday weekend) ahead of HS2 works at Euston.
In order for this work to be carried out, no trains will run to or from London Euston between 0140 on Saturday 26 August and 0400 on Monday 28 August (the bank holiday weekend). Additionally, London Midland will run a reduced service to and from London Euston until 1200 on Monday 28 August.
Please click here to download a pdf file containing further information.
Alternatively, visit www.nationalrail.co.uk/eustonworks
Recycling & Waste
During our day to day lives we all produce waste. It is important to dispose of this waste in a sustainable and beneficial way. When the materials that we consume come to the end of their useful life it is important in this shrinking resources restricted world that we make better use of these materials by reusing or recycling what we can. We all have a shared responsibility to help achieve this.
Which items go in which bin?
Bin collection dates
What happens to my recycling?
Blind/partially sighted residents
Your waste and recycling service
Recycling calendars
Bin collection query
Wate collection commitment
Planning and Building Control
Planning
Cannock Chase Council operates as a Local Planning Authority which covers planning legislation and national planning policies. In this role it is required to do two main things;-
The Development Control section makes decisions on planning applications submitted by people wishing to carry out development, ranging in scale from a house extension to a housing estate, a shop front to a shopping centre and a factory extension to a business park.
The Planning Policy section produces, adopts and reviews the local planning policies that are used to determine planning applications.
Building Control
Building Control is responsible for ensuring that the Building Regulations, a set of construction standards laid down by Parliament, are enforced by Cannock and Stafford Building Control Partnership. The standards include requirements on health, structural stability, fire safety, energy conservation and accessibility. The system exists to ensure buildings are properly designed and constructed to ensure the health, safety and welfare of people using them.
Request an inspection of works
What is Building Control
Completion Certificates
Making a Building Control application
Land Charges
Planning Applications
Planning Development
Planning Policy
Leisure
Whether it's a swimming or fitness programme, children's activities, or something to do in your spare time we have something for everyone.
Cannock Chase Council is now in partnership with Wigan Leisure and Culture Trust to manage our Leisure Services.
Parks and Open Spaces
Chase Leisure Centre
Rugeley Leisure Centre
Museum of Cannock Chase
Prince of Wales Theatre
Golf
Personal Training
Skateparks
Commonwealth Games 2022
Housing
Click here for information on Coronavirus affected Housing services
Download our latest Housing Annual Report (2020 - 21)
Our Housing department consists of the following key areas
Neighbourhoods Team
Improving conditions for tenants. The team make estates places where people are proud and happy to live.
Housing Allocations
Housing applications and social housing accommodation. Provides information and advice on how to apply.
Income Management
Speak to the Income Management Team about your rent account and to get advice about the support available to help you pay.
Maintenance and Repairs
Undertake repairs and maintenance on council properties.
Housing On-Line
Housing Allocations
Income Management
Neigbourhoods Team
Right to Buy
Homelessness
Universal Credits
Environmental Health
Environmental Health Covers
Environmental Protection, Food and Health & Safety
Environmental Protection
Food and Health & Safety
Licensing
Council Tax
You can contact the Council Tax team here
Having difficulty paying your bill?
If you’re struggling to pay your council tax bill, please call us on 01543 46 4285 or email counciltax@cannockchasedc.gov.uk .
We can discuss payment arrangements and support that may be available to you.
If you’re struggling financially and not on benefits already, you may be eligible to apply for both of the following:
1. Council Tax Support: this is a type of benefit that reduces the amount of council tax you need to pay. The discount you’re entitled to is worked out by comparing your income and your family circumstances with the table below.
If you are in employment the income figures below can increase by up to £70 per week.
If your household includes children under 5 or severely disabled people, your entitlement will usually increase by a further 20% of you bill, up to your full council tax bill.
Single person | Single person with one child | Single person with two or more children | Couple | Couple with one child | Couple with two or more children | ||||||
Income up to | Disc. | Income up to | Disc. | Income up to | Disc. | Income up to | Disc. | Income up to | Disc. | Income up to | Disc. |
£75.00 | 80% | £159.00 | 80% | £226.00 | 80% | £117.00 | 80% | £201.00 | 80% | £268.00 | 80% |
£105.00 | 60% | £189.00 | 60% | £256.00 | 60% | £147.00 | 60% | £231.00 | 60% | £298.00 | 60% |
£135.00 | 40% | £219.00 | 40% | £286.00 | 40% | £177.00 | 40% | £261.00 | 40% | £328.00 | 40% |
£165.00 | 20% | £249.00 | 20% | £316.00 | 20% | £207.00 | 20% | £291.00 | 20% | £358.00 | 20% |
Over £165.00 | 0 | Over £249.00 | 0 | Over £316.00 | 0 | Over £207.0 | 0 | Over £291.00 | 0 | Over £358.00 | 0 |
2. Universal Credit: if you’re not claiming benefits at the moment and you’re now unable to work or your income has dropped, as long as you fit the criteria, you can apply for Universal Credit or Employment Support Allowance. The Department of Work and Pensions (DWP) manages this so you will need to call them on 0800 328 5644 or go to gov.uk to apply. You do not need to go to the job centre and you can receive an advance payment from DWP
If you’re on benefits already but your income has stopped or reduced
If you’re on Housing Benefit or Council Tax Support, it’s really important that you tell both us and the Department of Work and Pensions (DWP) about any changes to your income so that we can adjust the amount you’re entitled to.
If your income has dropped, as long as you fit the criteria, you can apply for Universal Credit or Employment Support Allowance. The Department of Work and Pensions (DWP) manages this so you will need to call them on 0800 328 5644 or go to gov.uk to apply. You do not need to go to the job centre and you can receive an advance payment from DWP
In addition, if you have claimed Housing Benefit, Universal Credit or Local Council Tax Support, you can apply to the Council for a Discretionary Payment which can provide additional short term help with the payment of both Rent and Council Tax.
To tell us about a change in your circumstances or to apply for a Discretionary Payment please visit our website at www.cannockchasedc.gov.uk/benefitforms
Further information about the scheme can be found here https://www.cannockchasedc.gov.uk/residents/benefits
If you think you’re eligible and want to apply you can do this by visiting our website at www.cannockchasedc.gov.uk/benefitforms
For further advice on the council’s benefit schemes call 01543-464292
For advice about debt or money management call CAB on 03444 111 444
Problems Paying Council Tax
How to pay your Council Tax
Single Person Discount
Reducing your Council Tax Bill
Benefits
Who can claim Housing Benefit? If you pay rent to a landlord, you should apply for Universal Credit for help with your housing costs.
You can claim Housing Benefit if you are of State Pension Age or live in temporary or supported accommodation.
You can apply online here to claim Housing Benefit.
Housing Benefit entitlement will normally start from the Monday following your date of first contact with a designated authority (i.e. Council Offices, Department for Works and Pensions).
Who can claim Local Council Tax Reduction?
Anyone who has a liability to pay Council Tax can apply for Local Council Tax Reduction, even if you already get a discount on your Council Tax i.e. if you live alone.
You can claim even if you work and have a low income.
In some cases, even though you have a liability to pay council tax you would not be entitled to Local Council Tax Reduction. For example when someone:
- Has income which is too high to qualify
- Is of working age and has capital or savings in excess of £6000 (pensionable age level is £16000)
Council Tax Reduction Scheme 2022/2023
Online Self Service
Our self-service page gives the customer or their appointee instant online access to apply for Housing Benefit and/or Local Council Tax Support and report changes in circumstance at a time convenient to them without the need to visit us, ring us or write to use.
What you can do using Self Service:
- Access the online Benefit Calculator to work out entitlement
- Apply for Council Tax Reduction / Housing Benefit
- Report a change in circumstance
- Apply for a Discretionary Housing or Hardship payment
- Appeal a benefit decision
- Submit evidence/information/documents
- Find our when you will reach state pension age
- Make a payment
ACCESS THE SELF SERVICE page here.
Contact Us
Reception
Civic Centre self serve area is open for access to phones and computers for Council Services. Opening times: Monday - Friday between 10am and 4pm
Customers are encouraged to make an appointment before visiting the Civic Centre, this will ensure the department / Officer of choice are available - Please call 01543 464292 and speak to the appropriate department or officer
Cannock Chase Council, Civic Centre,
Beecroft Road, Cannock, Staffs WS11 1BG
Click here for a location map of civic centre
Phone
To speak to an advisor please call 01543 464292
Universal Credits
On-line Calculator
Benefit Advice Leaflets
Help and Advice
Benefit Appeals
Housing Benefit Fraud
Changes in Circumstance
Discretionary Housing Payments
Under Occupancy
Pensionable Age
A guide to our service
Non-Dependants
Thank you
Thank you for adding your event. Your event will be available on the website once our internal checks have been verified.
Last Updated: 27/07/2015
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