Housing Services Annual Report

Housing annual report cover

The Council are required under the regulatory framework for social housing in England from 1st April 2015, to produce a Housing Services Annual Report for the financial year.

The regulatory framework sets out 4 National Consumer standards against which Cannock Chase Council as a local authority provider of social housing must adhere to.

The four National standards are:

  • Tenant involvement and empowerment standard
  • Home standard
  • Tenancy standard
  • Neighbourhood and community standard

Under each standard we set out:

  • What services tenants can expect from the Council

  • How we are performing

  • How we compare against other providers

Copies of the Annual Report can be downloaded below.

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