Your Tenancy Agreement outlines that rent must be paid for your home and is due weekly in advance. Your rent should come first; it is your responsibility to ensure its payment and liaise with the DWP or Housing Benefit if required.
We are here to help!
Making you feel secure in your home is our number one priority.
We understand that illness or unemployment can sometimes make it difficult to pay your rent and we are here to offer advice and support in such times.
If you are worried about your rent, please call our income management team immediately on 01543 462621 or send an email to incomemanagementteam@cannockchasedc.gov.uk.
We will do all we can to help you find the best solution for your individual circumstances, which may include coming to a different agreement for your rent payments.
For further advice on rent arrears, or if you have been served with a notice, there is guidance available from the Government website:
Understanding the possession action process: A guide for social rented tenants in England
For more information on paying your rent and further details for tenants please view our related pages:
53 Week Rental Year - 2024/25
Ways to Pay
Paying Online
Universal Credit
Money Advice
Rent Increase 2025/26
Did you know - Around a third of eligible pensioners do not claim Pension Credit. |