People will be able to pay to park using their mobile phones across Cannock Chase Council’s car parks using a new online service ‘PayByPhone’.

Pay By Phone

Published: Wednesday 25th November 2020 | 9.23am

People will be able to pay to park using their mobile phones across Cannock Chase Council’s car parks using a new online service ‘PayByPhone’.

Cannock Chase Council will be rolling out the new service from 1 December 2020. Users simply need to register on the PayByPhone's website.

Once you have registered with PayByPhone, you will be taken to an online form where you will be asked to enter your address, car registration number, mobile phone number and payment details.

After registering, you will receive an email and text message confirming your registration.

Once registered, when you visit any of our car parks listed on the Council’s website, follow the instructions on the signs next to the pay and display ticket machines, and you will be able to pay for your parking using your phone.

The service is completely free to sign up to and the PayByPhone payment system is fully compliant with the payment card industry. If you want to find out more, read PayByPhone’s FAQs on their support page.

It is important to note, when you use the service, an additional 10p may be added to your booking. This is optional and is only payable if you register for the reminder text option. If you do register for this service, then you will be charged an extra 10p for each text message reminder you receive.

This service is part of a number of improvements which are being made to Council owned car parks across the District. Plans are also underway to replace the current pay and display car park ticketing machines which are coin only with new contactless machines which will accept coins, debit and credit cards. 

Councillor Josh Newbury, Portfolio Leader for Environment and Climate Change said “We want to make car parking as convenient as possible, so these improvements will really help those people who use our car parks. This was one of the first suggestions I made when I became a councillor in May of last year, so I am very happy to see the work being carried out. Using this service and our replacement machines will mean you can pay for parking however you wish: by cash, card, contactless or by with PayByPhone.

“Download the new smart cashless app – PayByPhone and pay for your parking more easily. Using the app will avoid tickets and will even remind you when it is time to go. In addition to this, if you are running late returning to your car or want to stay for longer, you can extend your ticket at the touch of a button, provided you have not exceeded the maximum stay in a car park”.

PayByPhone is also available in other car parks nationwide, including airports and major shopping centres. Visit to find out more.

To find out the location codes – visit

A to Z of Services