Latest Benefits News
Our Mission Statement
Cannock Chase Council's benefit service aims to meet the needs of the community by providing a secure and efficient service that is accessible to all, where the right benefit is paid at the right time and a service that contributes positively to the overall welfare of the community.....
The Department for Work and Pensions national figures for July 2018 to September 2018 confirms Cannock Chase Council as processing new claims at an average of 11 days; this is 11 days quicker than the national average of 22 days and the 2nd quickest processing time in Staffordshire behind Stafford Borough Council on whose behalf we operate the benefit service. Change in circumstances were processed at an average of 6 days this is 2 days quicker than national average of 8 days. Our latest performance is available to view here.
- It has never been easier to report a change in circumstances by using our on line form. So long as you provide all the information we need, we will aim to re-assess your claim within 2 working days, To report a change in circumstances click here.
- Localised Council Tax Reduction –There are no changes to the scheme for 2018-19. Limiting the number of personal allowances which can be included in the claim to 2 people (as seen in Housing Benefit) will not be applied to working age local council tax support claims. This ensures that our local council tax support scheme continues to be as generous as possible. For more information link to our Localised Council Tax Support page.
It is important to remember that support to pay your Council Tax is not included within UNIVERSAL CREDIT. This means you must make a claim for Local Council Tax Support directly to the Local Authority.
For working age tenants, applications to provide help with the payment of rent will be made through Universal Credit and not Housing Benefit from November 2018. Tenants who are of pensionable age are not affected and will continue to be able to apply for Housing Benefit.
The vast majority of working age tenants will be affected by this change . The only current exceptions are:
Tenants who have more than 2 dependant children
Tenants in Supported Exempt Accommodation.
The following link is to the Universal Credit website page on gov.uk and provides more information about how Universal Credit works. https://www.gov.uk/universal-credit
For tenants who are already in receipt of Housing Benefit, they will continue to claim Housing Benefit until there is a change in their circumstances, for example they return to work. Over the next few months we will be writing to all tenants potentially affected by the change to provide more information and some useful contact numbers.