How to pay your Council Tax

In Cannock, the Council Tax is due to be paid on the 4th of each month.

The council has to pay transaction fees for receiving your payments. If these costs can be reduced the costs of collection are lowered and in turn, this will help keep Council Tax levels down.

Paying on time also keeps costs down as we would spend less on printing and postage costs. You can help us by choosing the least expensive method of payment.

Online Payments

You can now pay your Council Tax over the Internet, using our secure online payment service.

Payment can be made any time of the day or night, using either a debit or credit card.

In order to use this service, you will need the Reference Number from your bill (which starts with a '7') and your debit or credit card details to hand.

Please follow this link to pay your Council Tax

Direct Debit

If you pay by Direct Debit, you can choose your instalment date from the 3rd, 4th, 10th, 17th, 20th, 24th or the 28th of the month. You can also pay by two half yearly instalments in April and October. Paying by Direct Debit is the quickest, easiest, safest and the most cost effective way to pay.

To pay by Direct Debit, simply phone the Council Tax section on 01543 464285 and a member of the team will be able to take the relevant details from you.

Alternatively, print, complete and sign the Direct Debit Form below and post it to:

Local Taxation and Benefits Section
Cannock Chase Council
Civic Centre
PO Box 28
Beecroft Road
WS11 1BG

How we use your personal information

The information that you have provided will be used by Cannock Chase Council, as the data controller, to update your Council Tax account. We will only share your information, when necessary, with agencies involved in the administration of your Council Tax account, or where the law requires or allows us to.  For further information, please see  

Council Tax Direct Debit Form .pdf (62.4 KB)

By Phone

You can now pay your Council Tax anytime of day or night if you call our 24 Hour Payment Line on 01543 215 020.

Please have your Council Tax bill reference and your payment card details to hand before you start.

You can make payments using either a debit or credit card.

By Personal Visit

Council Offices
Civic Centre
Beecroft Road

Opening Times

Monday to Friday       10.00am to 4.00pm


By Post

Please make your cheques, money orders or postal orders payable to Cannock Chase District Council quoting your Council Tax billing reference on the reverse. Send your payment to:-

Head of Local Taxation and Benefits,
Cannock Chase District Council,
PO. Box 28,
Beecroft Road,
WS11 1BG

Please note that receipts will not be issued for payment by cheque unless requested.

By Standing Order

When paying by standing order please quote:-

  • Bank -                                             Barclays Bank plc
  • Bank Sort Code -                            20-81-18
  • Bank Account Number -                 33154335
  • Payee -                                           Cannock Chase District Council
  • Your Council Tax Bill reference -   Starts with a '7'
At any Post Office in the UK

If you would like to pay at the Post Office, please use your Council Tax Plastic Payment card. You can make your payment at any Post office in the UK using your payment card. Payments will be automatically receipted. Please keep receipts safe in the plastic wallet provided.

If you need a Council Tax card please ring the Council Tax section on 01543 464285

The payment card cannot be used to make payment through the Bank.


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