Single Person Discount review

The Council recently carried out a Single Person Discount review in partnership with NEC Software Solutions UK (NEC). The review closed in May 2025.

However, if you would like to reapply for Single Person Discount you can complete the online form here

Please note this form is only for use where your Single Person Discount has been cancelled following failure to respond to the SPD review. If you would like to apply for Single Person Discount please visit SPD application

Please note that following the review, the date that Single Person Discount is awarded from is at the Council’s discretion. The Council may decide that they cannot backdate your Single Person Discount. 

Penalty Appeal

If you would like to appeal the penalty please visit our Penalty Appeals webpage for more information. All appeals should be made within two months of the date of the NEC letter.