Decent Homes Standard

House and wrenchWe are working to the Government's Decent Homes Standard through our 4 planned maintenance programmes:

  • external envelope including the window refurbishment programme

  • electrical upgrading

  • replacement kitchens & bathrooms

  • central heating upgrade

Details for each programme are set out below. For further information on whether your property will be affected by any of these programmes call Housing Property Services on 01543 462621 or email

We value your feedback as it helps us to improve the service we provide to you.  Upon completion of any works you will be provided with one of the relevant satisfaction surveys.

External Envelope Works

External Envelope works

The Council has a programme for External Envelope Works to update the exterior elements of its properties, this includes comprehensive maintenance to the exterior of each dwelling and upgrades to the following areas:

  • Roofs
  • Walls (repointing and rendering)
  • External Doors
  • Resurfacing Driveways
  • Insulation

We will visit your property on a 5 year cycle to carry out a condition survey. The survey will be used to identify any work that may be required to the property such as a roofing repair or new external door. However should you feel an external part of your home is in poor condition you should report this to housing repairs by calling 01543 462621 or emailing  and ask for an inspection to be carried out.

For further information about the programmed works contact Housing Property Services on 01543 462621or email

Electrical Upgrading

The Council's partner for Electrical Upgrading, the Dodd Group carry out work to the properties to ensure they meet current regulations.  Work includes the installation of wired in smoke detectors and provision of additional sockets to ensure at least the minimum number provided.  For further information contact Housing Property Services on 01543 462621 or email

Kitchen & Bathroom Replacements

The Council has a kitchen and bathroom modernisation programme to update the facilities within its properties.  It is anticipated a kitchen or bathroom will last 20 years, and so works are targeted on those properties with the oldest kitchens and bathrooms. 

Kitchen upgrades include new kitchen units, worktops, wall tiles, electrical sockets and flooring.  There is a choice of colours for kitchen units, worktops and flooring.

Bathroom upgrades include new sanitary ware, wall tiles and flooring.  If the bath is replaced there is a choice of having a new bath or a shower tray with an electric shower (but only if there is enough space).  There is a choice of colours for wall tiles and flooring.

For further information contact Housing Property Services on 01543 462621 or email

Central Heating Upgrades

The Council's partner for Central Heating Upgrades,  P. H. Jones, are undertaking an ongoing programme of upgrades and replacements. You will be offered a modern high efficiency combination boiler, together with thermostatic controls throughout the property, and a choice from a selected range of focal point electric fires / suites. For further information please contact Housing Property Services on 01543 462621 or email 

For further information see the leaflet below.


Resident Information .docx (542.kb)


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