We are committed to making sure that our tenants are happy with the services they receive from us. To help us achieve this, we aim to give our tenants as many opportunities as possible to influence, monitor and scrutinise our services.
By providing different ways for our tenants to get involved and contribute their views we can work together to identify problems and make service improvements that are not only effective but are what tenants really want!
We believe that everyone should be able to play an active role in things that matter to them the most, so we have produced the Resident Involvement Strategy 2024 – 2027 which outlines our commitment to involving and working with local communities, particularly our Tenants and Leaseholders.
We will be offering the opportunity for tenants (and other customers, including housing applicants and leaseholders) to get involved in a number of ways, with a range of inputs and time. At the heart of it, we want to improve tenant satisfaction and believe that more engaged residents, who feel valued and listened to, will be happier and more satisfied.
For more information you can view a copy of the Resident Involvement Strategy below:
Resident Involvement Strategy
Further information is also available on our pages below.
Tenant Satisfaction Measures and Performance Information
Contact the Resident Engagement and Insight Officer on 01543 462621 or residentengagement@cannockchasedc.gov.uk for more information and how to get involved.