STAR SURVEY 2019
Cannock Chase Council will shortly be carrying out a survey on a number of Council tenants and leaseholders. Surveys will be delivered week commencing 6th May.
Around 2,000 randomly selected tenants and leaseholders across the District will receive the STAR (Survey of Tenants And Residents) survey document through the post.
The survey is being undertaken by M.E.L. Research on behalf of the Council. So if you receive a survey from M.E.L Research it is legitimate.
It is NOT a trawl for information, it is a satisfaction survey to help the Council improve its Housing service for all tenants and leaseholders.
M.E.L. Research will report the results to the Council anonymously, and abide by all Data Protection and GDPR regulations. You will also be given the opportunity to give consent for your details to be passed back to the Council if you have any issues you want resolved.
Tenants and Leaseholders who get a STAR survey form are urged to fill it in and return it because it really will help the Housing service and will benefit all tenants and leaseholders in the long run.
EVERYONE WHO RETURNS THE SURVEY WILL GO IN TO A FREE PRIZE DRAW TO WIN £100 IN SHOPPING VOUCHERS!
Tenant Participation is about much more that bricks and mortar - It's about getting tenants involved in the places they live and the services they receive from the Housing Department.
It is very important that tenants give their views on services and how they might be improved. There are a number of different ways that tenants and leaseholders might want to do this.
Housing Services are keen to consult with our service users on every aspect of our service. If you wish to get involved and join a number of tenants who influence the service we shall be delighted to receive your contact details.
Last Updated: 23/04/2019