There is currently a delay with the processing of rent refunds due to issues beyond our control. Please accept our apologies for the delay and rest assured that you will receive your refund as soon as possible.
Ensuring you feel secure in your home is our absolute priority. We want to reassure you that no-one will lose their home as a result of the coronavirus outbreak.
The Income Management Team are working hard to support Cannock Chase tenants through this difficult time and are there for those affected by coronavirus. However, your rent is still due; so, if you or your families ability to pay rent has been affected by Coronavirus, please contact the Income Management Team urgently on 01543 462621.
We will do all we can to help you find the best solution for your individual circumstances, which may include coming to a different agreement for your rent payments.
The sooner you make a claim for benefits, like Universal Credit, the sooner you will receive payments. You have the option of taking an advance payment of Universal Credit if you need the money earlier.
For more information on paying your rent and further details for tenants please view the web pages in this section.